Privacy policy.

Read the following for our online privacy policy.

Lord of the Trees NSW ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following personal information:

  • Your name

  • Phone number

  • Email address

  • Residential address or suburb

  • Photos or documents submitted through our website

  • Any other information you provide through our contact or consultation forms

We only collect personal information that is reasonably necessary for us to provide our services.

2. How We Collect Your Information

We collect information when you:

  • Fill out our contact or consultation forms

  • Call, email, or message us

  • Provide details during an on-site visit or quote

  • Interact with our social media or Google Business page

We may also collect non-personal information like your IP address, browser type, and pages visited on our site via cookies or analytics tools (e.g., Google Analytics).

3. Why We Collect Your Information

We use your information to:

  • Provide and manage our arborist services

  • Schedule consultations and respond to enquiries

  • Deliver quotes and job follow-ups

  • Maintain records for business and legal purposes

  • Improve our website and customer experience

4. How We Store and Protect Your Data

We store personal information securely—both digitally and physically—and take reasonable steps to protect it from misuse, interference, loss, or unauthorised access.

We do not sell, rent, or trade your information to third parties.

5. Third-Party Services

We may use third-party tools such as:

  • Google Analytics (for website usage stats)

  • Google Maps (to show service areas)

  • Squarespace (our website hosting provider)

These providers may store or process data outside Australia. By using our site, you consent to this possibility.

6. Accessing and Updating Your Information

You may request access to or correction of your personal information at any time by contacting us at:

Email: jon@lordofthetrees.info
Call: +61 431 224 251‬

We’ll respond within a reasonable time frame.

7. Your Consent

By using our website and providing your information, you consent to our collection and use of personal information as outlined in this policy.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or business practices. The latest version will always be available on our website.

9. Contact Us

For any privacy-related questions, please contact:

Lord of the Trees NSW
Sydney, NSW
jon@lordofthetrees.info
+61 431 224 251‬